Payment & Market Price Adjustment Policy

1. Pricing Based on Precious Metal Markets

All prices for silver and gold jewelry are based on current precious metal market rates at the time an order is placed. Due to the volatile nature of gold and silver markets, prices may fluctuate significantly within short periods of time.

2. Additional Payment Requests

If there is a significant increase in precious metal market prices after an order is placed—but before the order is processed or fulfilled—we reserve the right to adjust the final purchase price to reflect the updated market cost of materials. The customer will be notified promptly with a detailed explanation of any adjustment and may be required to pay the difference before the order is processed, produced, or shipped.

3. Customer Options

Upon notification of a price adjustment, the customer may choose one of the following options:

• Approve and pay the adjusted amount to proceed with the order

• Cancel the order and receive a full refund of any amounts already paid

No additional charges will be applied without the customer’s confirmation.

4. Order Confirmation & Processing

Orders are not considered final or binding until payment is fully settled and confirmed. We reserve the right to decline or cancel any order if market conditions make fulfillment commercially impractical.

5. Transparency & Fair Practice

We are committed to transparency and fairness. Price adjustments will only be requested when genuinely necessary due to material cost increases and will not exceed the actual additional cost incurred.

6. Contact & Questions

If you have any questions regarding pricing, market fluctuations, or payment adjustments, please contact us prior to placing your order.

Shipping Policy

Welcome to Rajasthan Jewellers! We strive to provide you with a smooth and efficient shipping experience for your jewelry purchases. Please review our shipping policy below for all the details.

1. Order Processing Time:

• Standard Processing: Orders are processed within 1-3 business days from the date of purchase. Please note that processing times may extend during peak seasons or promotional events.
• Order Confirmation: After processing, you will receive an order confirmation email with tracking information to monitor your shipment.

2. Shipping Rates and Services:

• Domestic Shipping:

  • Free Standard Shipping: We offer free standard shipping on all domestic orders.

• International Shipping:

  • Shipping rates are calculated based on the destination and weight of the package. Charges will be displayed at checkout.
  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the shipping fees.

3. Delivery Time:

• Domestic Orders:

  • Standard Shipping: Typically takes 3-7 business days from the date of dispatch.

• International Orders:

  • Delivery times generally range from 7-21 business days, depending on the destination and customs processing.

4. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email. Use this number to track the status of your shipment online.

5. Shipping Address:

• Accuracy: Please ensure that your shipping address is accurate and complete before placing your order. Rajasthan Jewellers is not responsible for delays or issues resulting from incorrect or incomplete addresses.
• Address Changes: If you need to modify your shipping address, please contact us immediately at shubh@rajasthanjewellers.com. Address changes can only be accommodated before the order has been processed or shipped.

6. Shipping Delays:

• We strive to deliver your orders within the estimated time frames. However, delays may occur due to factors beyond our control, such as weather conditions, postal strikes, or customs delays. We appreciate your patience and understanding.

7. Lost or Stolen Packages:

• Rajasthan Jewellers is not responsible for packages that are lost or stolen once they have been marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly for assistance.

8. Customer Service:

• For any questions or concerns about shipping, please contact our customer service team at shubh@rajasthanjewellers.com or call us at [Your Phone Number]. We are here to assist you with any shipping-related inquiries.

Thank you for choosing Rajasthan Jewellers. We look forward to providing you with exceptional jewelry and service.